This weekend, ACG is moving to a new home. Here is everything you will need to know about the move.

Where are we moving to?

ACG is moving to Guelph Medical Place, 89 Dawson Rd., Suite 115, in Guelph.

What about Masai?

Masai is also moving to 89 Dawson; the Suite number is 113. You will access both services through the same reception area. All services, including bloodwork and laboratory services, will remain the same.

When are we moving?

The office will be closed the week of June 20 - June 24. We will reopen on June 27 at the new address.

Why are we moving?

Accessibility is one of ACG’s core organizational values. The new accessibilities standards for Ontarians with Disabilities is a new provincial legislation mandated for companies and organizations who provide goods and service to the public. Moving to a new location will allow for ACG to comply with this legislation and provide accessible services for participants, volunteers and the public to our organization.

As well, in recent years ACG programs and services have increased to enhance with our regional response to HIV and AIDS in Guelph and Wellington County. As a result we have outgrown our space which has resulted in the organization being creative in how we use space and deliver services.

What is the move going to entail, and how will it impact you?

During the office closure there will be a brief one week disruption to service. The office will be closed as phone lines and internet providers move our communication systems. The staff will require additional time to settle in, unpack and prepare to reopen. 

All ACG staff and services will continue as scheduled with funding cycles.

What about changes in facilities?

Restroom facilities - access to staff washroom in new ACG/Masai office is designated to staff only. However the new building will have public restrooms. Please be respectful of these facilities.

Kitchen space is reserved space for staff and volunteers only. Coffee and water will be available in the reception area.

What about the Syringe Distribution Program?

The program will continue offering bout outreach and in-reach services. No smoking or substance and drug use will be tolerated in these public facilities. Any illegal activity will jeopardize ACG tenancy, potential criminal charges may take place and individuals found using in washrooms will be banned from onsite ACG services.

Do I need to book appointments to access support services?

Yes. Benefits of booking appointments will include guaranteed time to meet with staff. This results in special time dedicated just for you. Walk-ins may not always be accommodated.

 How do I get there?

The bus number to and from is Route 22 Conestoga The bus arrives every twenty minutes. Begining with 3 minutes after the hour, 23 minutes after the hour and 43 minutes after the hours.

Can I still get bus tickets, taxi service, client drives and parking?

Bus tickets are available. Two per visit: one to go home and one to return for your next visit. Bus tickets can be accessed through the support program and NEP program. Taxi service is available for medical appointments only and for individuals who require additional assistance. Parking is available at the new location. First twenty minutes of parking is free or a three dollar flat rate. Participants of ACG's services will have free parking provided.

Will the phone numbers for ACG and Masai be changing?

No. All contact information will remain the same.

Will the hours of operation change?

No. Office hours will remain the same.

Thank you for your patience as we adjust to the new space!